Privacy Policy - NZ 4 PM

1. Introduction

At nz4pm.com, we are deeply committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure the personal data of users who access or interact with our website, services, and any related communications. We prioritize your rights under applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). By using our website, you acknowledge and agree to the practices described in this policy.

2. Scope and Data Controller

This Privacy Policy applies to all visitors, users, and others who access the website at https://www.nz4pm.com (“Site” or “nz4pm.com”). NZ4PM is the data controller of all personal data collected through this Site, and can be contacted regarding data protection matters at [email protected].

This policy governs the handling of personal data collected through the Site, whether directly provided by you or indirectly collected via automated means.

3. Categories of Data We Process

We collect and process the following categories of personal data:

a) Usage Data
Includes details such as your IP address, browser type and version, operating system, referral source, length of visit, pages viewed, and navigation paths. This data is collected automatically through cookies and similar technologies.

b) Account Data
Includes identifiers such as your name, email address, postal address, phone number, and login credentials when you create an account or interact with features requiring registration.

c) Profile Data
Includes your preferences, interests, purchase history, and behavioral data collected through your interactions with nz4pm.com, including personalization settings and surveys.

d) Communication Data
Includes any messages, support requests, inquiries, correspondence history, submitted forms, or interaction logs between you and our support or administrative teams.

e) Technical Data
Includes device and connectivity information such as browser plug-in types and versions, time zone settings, screen resolution, platform information, and system configuration data.

f) Transaction Data
Includes billing and payment information, delivery details, order history, transaction timestamps, and associated financial interactions and receipts.

g) Preference Data
Includes your preferences for marketing communications, products or services of interest, opt-in consents, and notification preferences submitted through your account or marketing interfaces.

4. Legal Bases for Processing Personal Data

We rely on various legal grounds to process your data, depending on the nature of your interaction with our services:

– Consent: When you give consent for the processing of your personal data (e.g., for marketing communications or non-essential cookies).
– Contractual Necessity: When processing is required to fulfil our contractual obligations to you or to take pre-contractual steps at your request.
– Legitimate Interests: When processing serves our legitimate business interests (provided these are not overridden by your privacy rights), such as fraud prevention, website security, service optimization, and direct marketing (where applicable).
– Legal Obligation: Where processing is required to comply with applicable law or legal obligations.

5. Your Rights Under Data Protection Laws

You have certain rights with respect to your personal data under the GDPR, CCPA, and other relevant privacy regulations. These include:

– Right of Access – Obtain confirmation as to whether your data is being processed and access to a copy of your personal data.
– Right to Rectification – Request correction of inaccurate or incomplete data about you.
– Right to Erasure – Request deletion of your personal data, subject to legal exceptions.
– Right to Restrict Processing – Request limited use of your data under certain circumstances.
– Right to Data Portability – Request your data in a structured, commonly used, machine-readable format.
– Right to Object – Object to processing based on our legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making – nz4pm.com does not engage in automated decision-making with legal or similarly significant effects.

To exercise these rights, you may contact us at [email protected]. We will respond in accordance with applicable legal timeframes.

6. Security Measures

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

– Encrypted transmission of data via HTTPS
– Secure data storage with access limitations
– Routine security audits and penetration testing
– Staff training on data handling and privacy compliance
– Regular backups and disaster recovery protocols

While we take all reasonable precautions, please note that no method of transmission or storage over the Internet is 100% secure.

7. International Data Transfers

Your personal data may be transferred to, stored in, or otherwise processed in jurisdictions outside your country of residence, including countries outside the European Economic Area (EEA) such as the United States. Where such transfers occur, we use one or more of the following mechanisms to ensure an adequate level of protection:

– Execution of Standard Contractual Clauses (SCCs) approved by the European Commission
– Other legally recognized transfer mechanisms consistent with GDPR
– Compliance with the CCPA and related frameworks for international data flow

8. Data Retention

We retain your data only for as long as is necessary for the purposes for which it was collected, and in accordance with applicable regulatory, contractual, and legal obligations. Typical retention periods include:

– Usage Data: 12 months or as needed for analytics
– Account Data: Retained while your account is active and for up to 6 years thereafter for legal and tax purposes
– Profile Data: Up to 2 years after your last interaction with the Site
– Communication Data: 3 years from final resolved inquiry
– Technical Data: 12 months
– Transaction Data: Up to 7 years for financial and compliance purposes
– Preference Data: Maintained until you update your preferences or withdraw consent

9. Cookie Policy

nz4pm.com uses cookies and similar technologies to enhance the user experience and analyze performance. These may include:

– Essential Cookies: Required for core website functionality
– Functional Cookies: Enable personalization and saved preferences
– Analytics Cookies: Provide insights into user behavior to improve functionality
– Performance Cookies: Measure uptime, loading speed, and responsiveness

We may also deploy third-party cookies from services like Google Analytics or marketing platforms, which are governed by their respective privacy policies.

10. Cookie Management and Compliance with GDPR & CCPA

We offer a cookie consent mechanism in accordance with GDPR and CCPA requirements. Upon your first visit to nz4pm.com, you will be prompted to choose your cookie preferences. You can update or withdraw consent at any time by accessing our cookie settings through your browser or the Site’s privacy interface.

Residents of California have the right to opt-out of the sale of personal information under the CCPA. While nz4pm.com does not sell personal data as defined by the CCPA, we honor any Do Not Sell My Personal Information requests via the user settings and contact mechanisms provided.

11. Children’s Privacy

nz4pm.com does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have inadvertently obtained personal data from a child under 13, we will promptly delete such information. If you believe a child has provided us with personal data, please contact us at [email protected].

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or technological advancements. When revisions occur, we will notify users through prominent notices on the Site or via direct communication when appropriate. Continued use of nz4pm.com following any changes constitutes acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

Email: [email protected]

We strive to maintain full compliance with international privacy standards to ensure the highest level of trust and transparency. If you have concerns about your privacy or how your data is handled by nz4pm.com, we encourage you to reach out to us directly.